FREQUENTLY ASKED QUESTIONS:
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1. Payment methods

   

2. What makes Creative Luv different than other stationary companies?

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3. Do you charge additional proofing/up-load fees?

   

4. You mention I can work with a designer. What is the cost for this service?

Can't find a design or theme? g

5. I really need a quick turnaround on my order and cannot wait 7 days. Can you get me my order quicker?

   

6. You mention I can work with a designer. What is the cost for this service?

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7. Why should I not use a company that allows me to simply print my cards at home on my own printer?

   

8. I have never heard of Creative Luv. How long have you been in business?

     

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ANSWERS:

   
 
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1. Payment methods

PayPal process all payments securely, your credit card information is never
stored and always safe.

   

2. What makes Creative Luv different than other stationary companies?

When Creative Luv was started, one of its primary mission was to ensure that we maintain a very personal relationship with our customers. While the internet serves as a fantastic super-highway, it can leave us with a feeling that we are simply a number on a page. That is why we encourage email interaction and encourage our customers to email us and not simply fill out the order form. Talk to us - we luv to listen and share ideas! We love design challenges.

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3. Do you charge additional proofing/up-load fees?

No. Unlike our competitors, our per card charge is inclusive of all charges and fees. So when you compare our cost per card to theirs, please be sure to note whether or not they include all of their charges in their published per card cost. This is a typical marketing approach which misinforms and misgiudes the consumer. Email us if you want to ask us to compare for you!

   

4. You mention I can work with a designer. What is the cost for this service?

We offer designer interaction and service at no cost to our customers. Again, this is all part of our mission to develop a personal relationship with our customers.

Can't find a design or theme? g

5. I really need a quick turnaround on my order and cannot wait 7 days. Can you get me my order quicker?

Yes, simply email us your needs and we will work with you. We will simply pass on the US Postal cost of deliver to you with no mark up from Creative Luv.

   

6. Why should I not use a company that allows me to simply print my cards at home on my own printer?

While an image on the screen may look fantastic, if not printed on high quality paper with a commercial printer, you will not be pleased with the final results. We believe our service will ensure a professional card which you will be proud to mail - Let us eliminate some of the work of planning the actual event!

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7. Why should I not use a company that allows me to simply print my cards at home on my own printer?

While an image on the screen may look fantastic, if not printed on high quality paper with a commercial printer, you will not be pleased with the final results. We believe our service will ensure a professional card which you will be proud to mail - Let us eliminate some of the work of planning the actual event

   

8. I have never heard of Creative Luv. How long have you been in business?

While Creative Luv has been in existence for a little more than 9 years, The Founder (Ms. Young Battista) has been in the industry for well over 40 years. Our youthfullness as an organization ensure we are flexible, responsive, cost effective and personal!

     

 

Thanks for visiting Creative Luv. Share some LUV with us.
If you wish to give us input on our products, website and/or
design suggestions, feel free to email us at:yc@creativeluv.com
 
Photo Card, Invitations & Announcements
FAQ & Answers about design:
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11. While I luv your designs, can I change colors or designs?
If so, what would the cost for such changes? Absolutey, we encourage our customers to email us and provide us with their personal wants and needs. If you want to change the color palate, we will accomodate you. There will be no additional charge for color or font changes. For any other design changes, or such as rearrange the images on the page, simply tell us what you want and we will price it for you. You should note that Creative Luv, Inc. owns the rights to all of our designs, which legally allow us to modify any of our designs at free will!
     
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12. Are your designs your own creations? Where do you get your ideas from?
Each and every one of our cards are created by a Creative Luv designer. We take pride in creating and strive to be different while maintaining a closeness to some traditional card designing. Inspiration for our designs are the product of surrounding ourselves with happiness and luv!
     
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13. I luv your designs, but a have limited budget. Can you offer me ideas?
Absolutely, given these hard times we are in, Creative Luv will work with you to find a solution that fits your budget. Email us information of what you are looking for (including the quantity and your budget) and we will provide you with ideas.
     
Retouch Photo
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14. How to feature your photo on our site?
If you would like to see your luved-one on our site, simply email us at YC@CreativeLuv.com and tell us a bit about yourself and share your precious gift with us. We are always looking for new adorable pictures to use in our designs.
     
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15. Deliver

If you like to communicate with us via telephone, you first have to request it in an email. Please include your phone number, when is a good time to call you and your time zone. Just a reminder before you request a time that we are on EST.
     
   
    Check out PRAISE FROM CUSTOMERS about Creative Luv products